Order Status Updates
When an order ships, the agent sends a proactive WhatsApp update. Customers can reply to ask questions, track in real time, or flag an issue, and the agent resolves or escalates immediately.
WhatsApp · SMS
E-commerce & Retail
E-commerce businesses talk to thousands of customers simultaneously, order updates, return requests, product questions. Qarnopy agents handle the entire post-purchase conversation so your team focuses on growth.
Jump to a template
Every template below is ready to deploy in under 15 minutes, on your channels, with your voice.
What you can deploy
Own the post-purchase conversation while your team stays focused on growth.
Returns & Refund Handling
A customer wants to return a product. The agent collects the reason, validates the return policy, initiates the process via webhook, and keeps the customer updated throughout, no manual back-and-forth.
Product Support Agent
Size questions, usage instructions, compatibility queries, the agent answers from your product knowledge base. When it can't, it escalates to a human with the full conversation context intact.
WhatsApp · Email
Deliver better conversations at scale.
Launch agents on a flexible layer built for WhatsApp-first businesses, personalised, measurable, and easy to update as your policies change.
Always-on, on-brand replies
Agents learn your tone, policies, and FAQs, then respond instantly on WhatsApp, SMS, and email with full context.
Scale without proportional headcount
Handle spikes in volume with structured handoffs. Your team sees summaries and joins only when it matters.
Deploy in minutes, not months
Start from a proven template, customise in plain language, and go live without flows, tickets, or engineering queues.
See what Qarnopy can do for you.
Join the waitlist for early access, or explore how other industries use the same platform.