Last-mile delivery is where reputation is made or broken. Customers expect to know where their package is before they have to ask. Qarnopy agents handle the entire delivery communication loop, proactively.
Every template below is ready to deploy in under 15 minutes, on your channels, with your voice.
What you can deploy
When an order is dispatched, the agent sends a proactive WhatsApp with tracking context, estimated arrival, and a simple reply option to reschedule if the customer can't receive it. Triggered by your dispatch system via webhook.
WhatsApp · SMS
At the moment of delivery, the agent collects a digital confirmation. If the customer is unavailable, it handles rescheduling inline and notifies your dispatch team instantly, no manual coordination required.
WhatsApp · SMS
When a delivery fails, the agent reaches out within minutes, collects a new address or preferred time slot, and creates a re-delivery task in your system via webhook. Customer frustration resolved before it becomes a complaint.
WhatsApp · SMS
Launch agents on a flexible layer built for WhatsApp-first businesses, personalised, measurable, and easy to update as your policies change.
Agents learn your tone, policies, and FAQs, then respond instantly on WhatsApp, SMS, and email with full context.
Handle spikes in volume with structured handoffs. Your team sees summaries and joins only when it matters.
Start from a proven template, customise in plain language, and go live without flows, tickets, or engineering queues.
Join the waitlist for early access, or explore how other industries use the same platform.
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